Catering lead management
Catering lead management without spreadsheets
ZiaPilot captures catering buyers from your website and WhatsApp, asks for the details your team needs, and turns every inquiry into a trackable lead with status, owner, and follow-up context.
Lead follow-up gets scattered
- Hot leads arrive in different inboxes and chat threads
- No one knows which inquiries still need a quote
- Staff ask the same qualifying questions over and over
- Follow-ups depend on memory instead of a shared pipeline
- Managers cannot see why catering opportunities are won or lost
Every catering lead has a next step
- AI collects event date, guest count, budget, and contact details
- Leads flow into one pipeline with clear statuses
- Your team sees which buyers need quotes, replies, or recovery
- Customer history stays attached to the opportunity
- Analytics show lead volume, conversion, and follow-up gaps
Qualify leads automatically
The AI asks for date, guest count, delivery details, dietary needs, and contact info before the inquiry hits your team.
Prioritize hot opportunities
Owner alerts and lead status make it clear which catering buyers are ready for a quote or a human handoff.
Keep context attached
No more screenshots. Conversation notes, menu interests, and customer details stay with the lead.
How it works
Connect channels
Add the web chatbot and connect WhatsApp so inquiries flow into one place.
Set qualifying questions
Tell ZiaPilot what details your team needs before quoting.
AI captures the brief
Buyers answer naturally in chat while the lead record fills in.
Close with context
Your team follows up with the full conversation and a clear next step.
Frequently asked questions
Can ZiaPilot tell the difference between a small question and a real catering lead?
Yes. It can answer simple menu questions, then collect deeper details when the conversation becomes a catering or large-order opportunity.
Does this replace a CRM?
For many restaurant catering teams, it covers the practical CRM workflow: capture, qualify, track status, follow up, and see customer history.
Can staff take over the conversation?
Yes. The AI can hand off when a buyer wants a person or when the lead is ready to close.
Try it free for 7 days
Connect your menu, test real customer conversations, then choose the right plan. No card needed.