Turn chats into structured orders
Web and WhatsApp conversations become clean order cards with customer, event, and menu details, no copy-pasting required.
ZiaPilot
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Catering Order Management
Every inquiry, quote, and order in one place
Replace scattered messages and manual notes with a clean catering order pipeline that tracks inquiry details, customer info, quote status, and follow-up.
Catering Orders
ZiaPilot AI live preview
#1058 Wedding
120 guests
#1057 Office lunch
40 guests
#1056 Birthday trays
25 guests
1
Place for every catering order
0
Inquiries lost in chat threads
All
Event details captured up front
Catering Order Management, explained simply
Catering orders fall through the cracks when they live in screenshots, sticky notes, and three different chat apps. The order pipeline gives your team one organized view: every inquiry becomes a structured order card with the customer, event details, menu items, and a clear status. Nothing gets forgotten, and anyone on the team can pick up where another left off.
The old way vs with ZiaPilot AI
Without ZiaPilot AI
- Orders live in screenshots and sticky notes
- Double-bookings and missed events
- No clear status on any order
- Handoffs between staff drop the ball
- Scrambling to find event details
With ZiaPilot AI
- Every order is a structured card
- One shared pipeline, no collisions
- Clear status from inquiry to confirmed
- Anyone can pick up where others left off
- All details in one place, instantly
Built to turn attention into paid orders
Track status at a glance
See what is a new inquiry, what is quoted, what is confirmed, and what needs follow-up in a simple pipeline view.
Keep the whole team aligned
Everyone works from the same order record, so handoffs between staff are smooth and nothing is double-booked.
Stop losing revenue to chaos
Fewer missed orders and forgotten follow-ups means more catering revenue from the inquiries you already get.
Connects your whole order flow
Orders flow in from every channel automatically.
Website chatWhatsAppManual entryCustomer CRMOwner alertsMenu & pricing
Up and running in four steps
Inquiries become orders
When a buyer asks about catering on web or WhatsApp, ZiaPilot AI creates an order card automatically with everything it captured.
Review and quote
Your team opens the order, checks the event details and menu items, and updates the quote and status.
Follow up on time
The pipeline surfaces orders that need attention so you never let a hot lead go cold.
Confirm and fulfill
Move the order to confirmed, and keep the full history attached to the customer for next time.
How a chat becomes a tracked order
ZiaPilot AI turns a messy conversation into a clean order card and moves it through your pipeline.
What happens
Buyer: Wedding for 120 on June 22, shawarma + falafel trays, delivery downtown.
Order record
readyOrder #1058 · Wedding · 120 guests · Jun 22 · Delivery · Shawarma + Falafel trays · Status: New
What happens
Your team reviews and sends pricing.
Order record
readyOrder #1058 · Quote sent: $2,860 · Status: Quoted · Follow-up reminder in 2 days
What happens
Customer approves the quote.
Order record
readyOrder #1058 · Status: Confirmed · Linked to Aisha Patel · Saved to customer history
Everything included with Catering Orders
Structured catering order cards
Event date, guests, menu, and address fields
Inquiry, quote, and confirmed statuses
Linked customer and chat history
Follow-up reminders
Team-wide shared pipeline
Popular use cases
Office lunch orders
Wedding catering
Party trays
“We stopped losing orders in WhatsApp threads. Everything's in one pipeline the whole team trusts.”
Try Catering Order Management free for 7 days
Connect your menu, test real buyer conversations, and see the orders roll in. No setup fee, cancel anytime.
Explore more ZiaPilot AI features
Web AI Chatbot
Add a restaurant AI chatbot to your website so first-time visitors can ask about catering, menu items, packages, pricing, delivery, and availability before they leave.
WhatsApp AI
Let ZiaPilot AI reply to WhatsApp catering buyers, collect order details, answer package questions, and alert your team when an inquiry is ready to close.
Menu Sync
Keep your catering menu, packages, serving sizes, prices, and add-ons synced so ZiaPilot AI can give accurate answers and quote buyers confidently.