ZiaPilot

Catering Order Management Software

Every inquiry, quote, and order in one place

Replace scattered messages and manual notes with a clean catering order pipeline that tracks inquiry details, customer info, quote status, and follow-up.

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Catering Orders

ZiaPilot AI live preview

Live

#1058 Wedding

120 guests

Confirmed

#1057 Office lunch

40 guests

Quoted

#1056 Birthday trays

25 guests

New

In short

Catering order management tracks a catering inquiry from first message to confirmed booking, covering guest count, date, venue, quote status, and follow-up. ZiaPilot replaces scattered WhatsApp threads and paper notes with one pipeline, so every inquiry has an owner, a quote, and a next step instead of going quiet.

Free plan$0 a month, no card required

Included on the Free plan. Unlimited catering inquiries, the order inbox, basic customer CRM, and manual quotes and invoices all work at $0. The catering cart and AI auto-estimates unlock on Growth.

Every ZiaPilot account starts on the free plan and stays there until you choose to upgrade. You can start a one-time 7-day Pro trial from your dashboard to open every paid feature first.

Get Catering Orders free Compare plans

1

Place for every catering order

0

Inquiries lost in chat threads

All

Event details captured up front

Catering Order Management Software, explained simply

Catering orders fall through the cracks when they live in screenshots, sticky notes, and three different chat apps. The order pipeline gives your team one organized view: every inquiry becomes a structured order card with the customer, event details, menu items, and a clear status. Nothing gets forgotten, and anyone on the team can pick up where another left off.

The old way vs with ZiaPilot AI

Without ZiaPilot AI

  • Orders live in screenshots and sticky notes
  • Double-bookings and missed events
  • No clear status on any order
  • Handoffs between staff drop the ball
  • Scrambling to find event details

With ZiaPilot AI

  • Every order is a structured card
  • One shared pipeline, no collisions
  • Clear status from inquiry to confirmed
  • Anyone can pick up where others left off
  • All details in one place, instantly

Built to turn attention into paid orders

Turn chats into structured orders

Web and WhatsApp conversations become clean order cards with customer, event, and menu details, no copy-pasting required.

Track status at a glance

See what is a new inquiry, what is quoted, what is confirmed, and what needs follow-up in a simple pipeline view.

Keep the whole team aligned

Everyone works from the same order record, so handoffs between staff are smooth and nothing is double-booked.

Stop losing revenue to chaos

Fewer missed orders and forgotten follow-ups means more catering revenue from the inquiries you already get.

Connects your whole order flow

Orders flow in from every channel automatically.

Website chatWhatsAppManual entryCustomer CRMOwner alertsMenu & pricing

Up and running in four steps

1

Inquiries become orders

When a buyer asks about catering on web or WhatsApp, ZiaPilot AI creates an order card automatically with everything it captured.

2

Review and quote

Your team opens the order, checks the event details and menu items, and updates the quote and status.

3

Follow up on time

The pipeline surfaces orders that need attention so you never let a hot lead go cold.

4

Confirm and fulfill

Move the order to confirmed, and keep the full history attached to the customer for next time.

How a chat becomes a tracked order

ZiaPilot AI turns a messy conversation into a clean order card and moves it through your pipeline.

Auto-captured

What happens

Buyer: Wedding for 120 on June 22, shawarma + falafel trays, delivery downtown.

Order record

ready

Order #1058 · Wedding · 120 guests · Jun 22 · Delivery · Shawarma + Falafel trays · Status: New

Quote stage

What happens

Your team reviews and sends pricing.

Order record

ready

Order #1058 · Quote sent: $2,860 · Status: Quoted · Follow-up reminder in 2 days

Confirmed

What happens

Customer approves the quote.

Order record

ready

Order #1058 · Status: Confirmed · Linked to Aisha Patel · Saved to customer history

Everything included with Catering Orders

Structured catering order cards
Event date, guests, menu, and address fields
Inquiry, quote, and confirmed statuses
Linked customer and chat history
Follow-up reminders
Team-wide shared pipeline

Popular use cases

Office lunch orders
Wedding catering
Party trays
“We stopped losing orders in WhatsApp threads. Everything's in one pipeline the whole team trusts.”
DDiego RamosOperations Lead, Feast Foundry

Start using Catering Order Management Software free

Connect your menu, test real buyer conversations, and see the orders roll in. Free plan, no card, no setup fee.

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Explore more ZiaPilot AI features

Web AI Chatbot

Add a restaurant AI chatbot to your website so first-time visitors can ask about catering, menu items, packages, pricing, delivery, and availability before they leave.

WhatsApp AI

Let ZiaPilot AI reply to WhatsApp catering buyers, collect order details, answer package questions, and alert your team when an inquiry is ready to close.

Menu Automation

Keep your catering menu, packages, serving sizes, prices, and add-ons synced so ZiaPilot AI can give accurate answers and quote buyers confidently.

FAQ

Catering Orders questions

Do I have to enter orders manually?

No. Orders are created automatically from your web and WhatsApp conversations with the details already filled in. You can also add or edit any order by hand when needed.

Can multiple staff use it at once?

Yes. The pipeline is shared, so your whole team sees the same orders and statuses in real time. Handoffs between staff are seamless.

What details does each order track?

Customer name and contact, event date and time, guest count, menu items, pickup or delivery, address, budget, notes, and the full conversation that created the order.

Does it connect to my customer records?

Every order is linked to a customer profile, so you can see a buyer's full history and reorder details the next time they reach out.

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Where restaurants use this

The guides and product pages most closely tied to this feature.