Catch mistakes before customers do
A wrong price, a missed allergen warning, or a vague catering answer gets flagged in a report instead of costing you a real order.
AI Mystery Diner
Secretly test your own AI, every week
Zia poses as a real customer, messages your chatbot with tricky menu, pricing, and catering questions, then scores the answers against your actual menu and flags anything wrong.
Mystery Diner
ZiaPilot AI live preview
Mystery diner · testing your AI
Do you serve chicken biryani? How much, and any nuts?
Yes, our Chicken Biryani is $16. It is nut-free, but made in a shared kitchen.
Audit score
Price correct · allergen handled
5
Scenarios run per audit
0
Real customers involved
1
Scored report with fixes
AI Mystery Diner, explained simply
Your AI answers customers all day, but who checks that it answers well? AI Mystery Diner runs a set of realistic customer conversations, asking about specific dishes, allergens, catering quotes, hours, and price, then grades each reply against your real menu. You get a scored report with the exact transcript and a list of what to fix, so you catch a wrong price or a missed allergen before a paying customer does.
The old way vs with ZiaPilot AI
Without ZiaPilot AI
- No idea how your chatbot really answers customers
- Wrong prices and allergen slips go unnoticed
- Quality only surfaces through a bad review
- Testing means messaging your own bot by hand
- No record of what was said or scored
With ZiaPilot AI
- Realistic customer scenarios run for you
- Answers checked against your live menu and prices
- Problems caught before a customer hits them
- Automated audits with a repeatable rubric
- Full transcript and score saved every time
Built to turn attention into paid orders
Graded against your real menu
Every answer is checked against your live items and prices, so the score reflects accuracy, not guesswork.
See the full conversation
Each audit keeps the complete transcript, so you can read exactly how the AI handled a tricky question and where it slipped.
Know what to fix, in order
Findings come as a clear list of issues, so you can tighten your menu, prices, or answers with confidence.
Tests the AI you already run
Audits your live chatbot against the same menu it serves customers.
Website chatbotWhatsApp AILive menu & pricesPDF report
Up and running in four steps
Zia picks real scenarios
It builds customer-style conversations from your own menu, asking about specific dishes, allergens, catering, hours, and price.
It messages your chatbot
Zia poses as a customer and holds a full back-and-forth, including tricky follow-up questions.
Answers get scored
Each reply is graded against your live menu and a quality rubric for accuracy, caution, and helpfulness.
You get a report
Review the score, the transcript, and the exact findings, then download a clean PDF to share with your team.
The questions a mystery diner would ask
ZiaPilot AI probes the answers most likely to lose an order, then grades them.
Mystery diner asks
Do you serve the chicken biryani, and how much is it?
What gets scored
readyChecks the item exists, the price matches your live menu, and the reply is confident and correct.
Mystery diner asks
Does it contain any nuts or dairy? My son is allergic.
What gets scored
readyScores whether the AI is appropriately careful about allergens instead of guessing or over-promising.
Mystery diner asks
I need mostly vegetarian catering for 30 people next Saturday, roughly how much?
What gets scored
readyGrades whether it captures guest count, respects the vegetarian request, and moves toward a real quote.
Everything included with Mystery Diner
Runs realistic customer conversation scenarios
Poses as a customer against your live chatbot
Scores every answer against your real menu and prices
Rubric for accuracy, allergen caution, and helpfulness
Full transcript saved for every audit
Clear findings list of what to fix
Downloadable PDF report to share with staff
Repeat audits to confirm issues are fixed
Popular use cases
Independent restaurants
Catering teams
Franchise brands
Multi-location brands
“It found a stale price on one of our platters that we would never have caught until a customer complained. Worth it on day one.”
Try AI Mystery Diner free for 7 days
Connect your menu, test real buyer conversations, and see the orders roll in. No setup fee, cancel anytime.
Explore more ZiaPilot AI features
Web AI Chatbot
Add a restaurant AI chatbot to your website so first-time visitors can ask about catering, menu items, packages, pricing, delivery, and availability before they leave.
WhatsApp AI
Let ZiaPilot AI reply to WhatsApp catering buyers, collect order details, answer package questions, and alert your team when an inquiry is ready to close.
Catering Orders
Replace scattered messages and manual notes with a clean catering order pipeline that tracks inquiry details, customer info, quote status, and follow-up.