Cloud & ghost kitchens

Cloud kitchen and virtual kitchen software

Without a dining room, your reputation lives on delivery apps and your orders come through messages. ZiaPilot answers customers on WhatsApp and web, captures direct orders, and manages reviews across DoorDash, Uber Eats, Google, and Yelp, all from one place.

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In short

Cloud kitchen software runs a delivery-only kitchen with no dining room, covering menus, orders, and customer messages across multiple virtual brands. ZiaPilot gives each brand its own AI chat and WhatsApp line, keeps menus and pricing separate per brand, and consolidates orders, reviews, and analytics for the operator running all of them.

Delivery-only means reputation is everything

Your rating on each app quietly decides how often you show up
Reviews and messages scattered across several apps and brands
Direct orders lost in DMs instead of a real ordering channel
No website presence to capture demand you don't pay commission on
No single view of performance across virtual brands

Own your orders and your reputation

Every delivery review in one feed with AI-drafted replies
A direct WhatsApp and web ordering channel you control
Instant answers to menu, delivery, and availability questions
Commission-free direct orders captured as structured records
Performance across every virtual brand in one dashboard

Marketplace reputation in one feed

Pull DoorDash, Uber Eats, Google, and Yelp reviews into a single inbox and reply to each in your brand voice.

A direct ordering channel

Let customers order over WhatsApp and your web widget so you keep more margin on repeat orders.

Multi-brand analytics

See demand, top items, and ratings across every virtual brand you run, without spreadsheets.

How it works

Connect channels

Link your delivery review platforms, WhatsApp number, and web widget.

Sync your catering menus

Add each brand's menu and prices so the AI answers and quotes accurately.

AI handles messages & reviews

Customers get instant replies; every new review gets a drafted response.

Track every brand

Watch orders, ratings, and demand across brands in one dashboard.

Frequently asked questions

Is ZiaPilot a good fit for a delivery-only or ghost kitchen?

Yes. It's built for it, managing reviews across delivery apps and capturing direct orders over WhatsApp and web are exactly where cloud kitchens need the most help.

Can I manage multiple virtual brands?

Yes. You can run several menus and brands and see demand, orders, and reviews for each in one dashboard.

Does it help me get commission-free orders?

It gives you a direct ordering channel on WhatsApp and your website, so repeat customers can order without going through a marketplace.

Try it free for 7 days

Connect your menu, test real customer conversations, then choose the right plan. No card needed.

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Other parts of ZiaPilot that restaurants usually set up alongside this one.