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Restaurant catering software

Restaurant catering software for inquiries, quotes, and follow-up

Turn a message about catering for 60 people into an organized event brief. Capture the details, prepare pricing from your menu, and give your team the context to review the quote and follow up.

Create a Free account, then start your one-time 7-day Pro trial from the dashboard when you are ready. No card required. Continue on Free afterward unless you choose a paid plan.

In short

Restaurant catering software helps teams capture event inquiries, prepare menu-based quotes, and track follow-up. ZiaPilot offers website chat and catering lead capture on Free, with WhatsApp and AI quoting on paid plans. Your team reviews availability, dietary requests, and final terms before confirming an event.

From inquiry to a quote your team can review

What a 60-guest catering inquiry needs

An illustrative buying exercise from the ZiaPilot team, using fictional menu prices. Use the same request when evaluating any catering software; this is not a customer result or a live quote.

1. Turn the message into an event brief

“Can you deliver lunch for 60 people next Friday? Ten guests want vegetarian meals.”

Before pricing, confirm the calendar date, delivery time and address, contact details, package choice, and whether the ten vegetarian meals are included in the 60. Record dietary requests for staff review.

2. Make the pricing easy to check

50 standard lunches × $18
$900
10 vegetarian lunches × $16
$160
Example food subtotal
$1,060

Delivery, tax, gratuity, and deposits are excluded from this example. Apply your configured charges and policies before sending a final quote.

3. Review availability before confirming

Your team should verify kitchen capacity, delivery coverage, menu availability, dietary requests, and payment terms. A calculated price alone does not confirm an event. ZiaPilot combines inquiry capture with menu-based AI quoting on paid plans; start with your own menu and review the output.

Catering software evaluation checklist

Bring one real inquiry and a small menu to a demo. Record what works, what needs setup, and what still requires your team.

  1. 1. Capture a complete inquiry

    Submit a request without a date or delivery address. Check how missing details are collected and how your team sees them.

  2. 2. Use your actual menu

    Load one package and one tray item. Compare quantities, serving sizes, and prices with your approved menu.

  3. 3. Keep uncertainty visible

    Ask for an unavailable item and an allergy accommodation. Confirm the system routes questions to your team instead of inventing an answer.

  4. 4. Review the final quote

    Change the guest count. Verify line items, delivery charges, configured taxes, and deposit terms before sending.

  5. 5. Follow up with context

    Reopen the inquiry as another team member. Find the customer details, conversation, quote status, and next action.

  6. 6. Hand off a confirmed order

    Check who confirms availability and how fulfillment details reach staff. Distinguish a draft quote from an accepted order.

  7. 7. Check the plan and limits

    Test the channels you need. Confirm reply allowances, paid features, trial activation, and what happens after the trial.

No email required for the checklist. Compare plans and channel limits, or try the free catering price calculator first.

Catering leads do not wait

  • The inquiry arrives at 9pm and gets answered at 11am, after they booked someone else
  • Half-finished contact forms with no phone number and no date
  • Event details living in three places: a notepad, a screenshot, and someone's memory
  • A quote sent from last season's prices
  • Nobody is sure whose job it is to follow up on Thursday

From first question to confirmed order, in one thread

  • Website AI answers menu questions, with WhatsApp available on paid plans
  • Date, headcount, venue, and dietary needs captured before your team ever sees it
  • Menu-based quotes your team can check against current packages, quantities, and charges
  • One pipeline showing what is quoted, what is waiting, and what is confirmed
  • A record of which events you win, which you lose, and what they were worth

Built around how people actually ask

Nobody wants to fill in a nine-field form to find out whether you can do Saturday. Zia asks the same follow-up questions your best catering manager would, one at a time.

Quotes from your real prices

Use your configured packages, tray sizes, and add-ons as the basis for quoting. Review menu changes and existing drafts before sending a final quote.

Nothing gets lost between the message and the kitchen

Every inquiry becomes a card with contact details, event notes, menu selections, quote status, and an owner. When it is confirmed, the kitchen gets the prep list.

How it works

1

Add your catering menu

Load catering packages, serving sizes, prices, add-ons, and restaurant notes.

2

Capture inquiries

Website visitors and WhatsApp buyers get instant answers and guided questions.

3

Review the lead

Your team gets the full brief with contact details, guest count, date, and notes.

4

Quote and follow up

Move the opportunity through quote, follow-up, confirmed, and fulfilled stages.

Frequently asked questions

Is this for restaurants that already do catering?

Yes. It is built for restaurants that already receive catering questions and want a faster, more organized way to capture, quote, and follow up.

Can it replace my catering contact form?

It can sit alongside or replace a form. The advantage is that buyers can ask questions conversationally and the AI captures the missing details before your team responds.

Does it work for pickup and delivery catering?

Yes. You can capture date, time, address, pickup or delivery preference, guest count, dietary notes, and menu selections.

Try it free for 7 days

Start on Free and activate your Pro trial from the dashboard. Connect your menu, test customer conversations, then choose the right plan. No card needed.