Review & reputation management
Restaurant review management, on autopilot
Bring Google, Yelp, DoorDash, and Uber Eats into one inbox. ZiaPilot drafts a professional, on-brand reply to every review so your team approves in seconds — and never misses one again.
Reputation slips through the cracks
- Reviews scattered across five different apps and logins
- Days pass before anyone replies — if they reply at all
- Negative reviews spotted too late to recover the customer
- Generic, copy-paste responses that read as uncaring
- No idea which complaints keep coming up
One inbox, every review answered
- Google, Yelp, DoorDash, and Uber Eats in a single feed
- An AI-drafted reply the moment a review lands
- Negative reviews flagged instantly for fast recovery
- On-brand replies that reference the specifics of each review
- Recurring themes surfaced so you know what to fix
Every platform in one feed
Connect your channels once and watch every new review flow into a single dashboard — no more tab-switching or forgotten logins.
AI replies in your voice
ZiaPilot reads each review and drafts a specific, professional response in your tone. Approve as-is or tweak before it posts.
Protect repeat revenue
Catch negative reviews early, recover unhappy guests, and keep the rating that delivery apps and search use to rank you.
How it works
Connect your channels
Link Google, Yelp, DoorDash, and Uber Eats so every review lands in one feed.
AI drafts each reply
New reviews get a context-aware, on-brand response written automatically.
Approve in seconds
Your team reviews the draft, edits if needed, and approves — minutes a week, not hours.
Track the trends
See ratings, response rates, and recurring themes to protect your reputation over time.
Frequently asked questions
Which review platforms does ZiaPilot support?
Google, Yelp, DoorDash, and Uber Eats today, with more added over time. They all flow into one review inbox so nothing slips by.
Does it post replies automatically?
By default the AI drafts the reply and your team approves it, so you stay in control of your brand voice. You can edit any draft before it goes live.
How does it handle negative reviews?
Negative reviews are flagged so you can respond quickly, and the AI drafts a calm, professional reply aimed at recovering the customer rather than escalating.
Is this useful for a single-location restaurant?
Yes. Single-location owners use it to answer every review without living in five apps; multi-location brands get rolled-up and per-location views.
Try it free for 7 days
Connect your menu, test real customer conversations, then choose the right plan. No card needed.