Multi-location & chains

Multi-location restaurant software that makes every branch answer the same way

Each location keeps its own menu, prices, and WhatsApp number. Head office gets one dashboard, one brand voice, and one place where every review across every listing is already answered.

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In short

Multi-location restaurant software manages menus, messages, reviews, and reporting across several branches under one account. ZiaPilot keeps each location's menu, pricing, and WhatsApp number separate while giving owners a single dashboard, so a guest asking one branch about catering gets that branch's real answer and head office still sees every site.

Every location is doing it differently

Dozens of review listings and no one has an accurate count of which are unanswered
One branch replies in a day, another has not replied since March
Catering inquiries handled well at your best site and dropped at the rest
Head office finds out about a problem location from the rating, a month late
No way to see whether the group is improving or one strong site is carrying the average

Consistent at every unit, visible from one screen

Every location's reviews in one feed, each with a reply drafted in the group's voice
The same answer to the same question, whichever branch a customer messages
Per-location and rolled-up numbers side by side, so averages cannot hide a weak site
One menu and pricing source of truth, with per-location overrides where they are real
Role-based access, so a store manager sees their site and head office sees everything

Per-location and rolled-up reporting

See demand, orders, ratings, and review response rates for each location and for the brand as a whole.

One brand voice, everywhere

The AI answers customers and drafts review replies in a consistent tone across every location.

Role-based team access

Give each location's staff the right access while head office keeps the full picture.

How it works

Add your locations

Connect each location's review listings, WhatsApp, and web widget.

Set menus & rules

Share a source-of-truth menu and decide what the AI handles per location.

AI keeps it consistent

Customers and reviewers get fast, on-brand responses at every unit.

Report across the brand

Track per-location and brand-wide performance from one dashboard.

Frequently asked questions

Can I see analytics per location and for the whole brand?

Yes. ZiaPilot gives you both rolled-up brand-wide views and per-location reporting for demand, orders, and reviews.

How does it keep replies consistent across locations?

The AI drafts review replies and customer answers in one shared brand voice, so every location sounds the same while staff approve locally.

Can each location have its own team access?

Yes. Role-based permissions let each location's staff manage their own work while head office retains the full view.

What if our locations are not that similar?

They rarely are. Menus, prices, and phone numbers stay per location. What is shared is the brand voice and the reporting. You decide per location how much Zia handles on its own.

Try it free for 7 days

Connect your menu, test real customer conversations, then choose the right plan. No card needed.

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Other parts of ZiaPilot that restaurants usually set up alongside this one.