Broadcast campaigns
Broadcast to your customers without burning the list
One careless blast costs you the list forever. ZiaPilot excludes anyone who opted out, shows you exactly who will receive it before you send, and picks up where it stopped.
In short
A WhatsApp broadcast sends one message to many customers at once, each arriving as an individual chat rather than a visible group. ZiaPilot builds the audience from your customer list, automatically excludes anyone who opted out of marketing and any muted numbers, shows an accurate recipient preview before sending, and resumes safely if a send is interrupted.
Why most restaurant blasts backfire
- Messaging people who already asked not to be messaged
- Accidentally including staff, suppliers, and family numbers
- A preview that promises a number the send never matches
- A send that dies halfway and nobody knows who got it
- No way to stop it once you spot the typo
Sends you can actually trust
- Opted-out customers excluded automatically, every time
- Muted numbers such as staff and family never included
- An honest preview of exactly who will receive it
- Interrupted sends resume without double-messaging anyone
- Stop or cancel mid-send when you spot a problem
Opt-outs are enforced, not remembered
Anyone who opted out of marketing is removed from the audience automatically. It is not a checkbox you have to remember at 11pm.
The preview tells the truth
The recipient count you see is the count that will be messaged, capped honestly rather than quoting a headline number the send cannot deliver.
Safe to interrupt
If a send stops, it resumes from where it stopped rather than starting over, so nobody gets the same message twice. You can stop or cancel at any point.
How it works
Pick your audience
Choose from your customer list. Opted-out and muted numbers are removed automatically.
Write the message
Draft it yourself, or have the AI Marketing Manager write it in your brand voice.
Check the real preview
See exactly how many people will receive it, and who, before anything sends.
Send, pause, or stop
Sending runs in the background, resumes if interrupted, and stops the moment you say so.
Frequently asked questions
Will this get my WhatsApp number banned?
The risk with bulk WhatsApp is messaging people who did not want it, and getting reported. That is why opt-outs and muted numbers are excluded automatically and the audience comes from your own customers rather than a purchased list. Send things your customers want, at a sensible frequency.
Does a broadcast cost money?
Meta charges for marketing template messages sent outside the 24-hour customer service window, at their published per-message rate for the recipient's country. Replies to anyone who answers are free. ZiaPilot adds no markup on top.
Do recipients see each other?
No. Each person receives an individual chat, so it reads like a direct message rather than a group thread, and replies come back into your inbox as normal conversations.
What if I spot a mistake mid-send?
Stop or cancel it. The send halts, and because progress is tracked, nobody who already received it gets a duplicate if you resume.
Try it free for 7 days
Connect your menu, test real customer conversations, then choose the right plan. No card needed.