WhatsApp ordering
WhatsApp ordering for restaurants
Customers already message you on WhatsApp. ZiaPilot replies in seconds, answers menu and pricing questions, captures every order detail, and pings your team when it's time to close — day or night.
An unmanaged WhatsApp line costs you orders
- Buyers wait hours for a reply and book whoever answers first
- Staff glued to their phones, retyping the same answers
- Order details lost across long, messy chat threads
- After-hours inquiries — often catering — go unanswered
- No shared record, so handoffs between staff drop the ball
Be the fast first reply, every time
- Instant replies in seconds, around the clock
- Menu, pricing, and availability answered automatically
- Date, guest count, and contact details captured in chat
- Owner alerts the moment an order is ready to close
- One-tap human takeover with full context
Connect your existing number
Use the business number customers already know — no new SIM or second phone. Guided setup takes minutes.
AI handles the back-and-forth
It answers questions, qualifies the inquiry, and collects the full order brief, so no message ever waits.
Seamless human handoff
When a buyer wants a person, the bot steps back and your team takes over from the dashboard or right on WhatsApp.
How it works
Connect WhatsApp
Link your existing business number through guided setup.
Sync your menu
Add your menu and packages so the AI quotes accurate prices and serving sizes.
AI replies and captures
Buyers message as usual; the AI answers and collects every detail of the order.
Your team closes
Get an alert with the full brief and take over in one tap to confirm.
Frequently asked questions
Do I need a separate WhatsApp number?
No. ZiaPilot connects to your existing WhatsApp business number, so customers message the same line they always have.
Can my staff still reply manually?
Always. The AI handles the back-and-forth, but anyone on your team can jump in from the dashboard or directly on WhatsApp, and the bot steps back automatically.
Is WhatsApp ordering good for catering?
It's one of the best channels for catering — buyers ask detailed questions and compare vendors in chat, so fast, accurate replies win more bookings.
What happens after hours?
The AI replies 24/7 and captures the inquiry, so the late-night and weekend messages you used to miss become qualified leads waiting for your team.
Try it free for 7 days
Connect your menu, test real customer conversations, then choose the right plan. No card needed.