Never leave a buyer waiting
Catering buyers often pick whoever answers first. ZiaPilot AI replies within seconds, day or night, so you stay in the running.
Reply to catering buyers before competitors do
Let ZiaPilot AI reply to WhatsApp catering buyers, collect order details, answer package questions, and alert your team when an inquiry is ready to close.
WhatsApp AI
ZiaPilot AI live preview
Owner alerted
Qualified order · 90 guests · Sat delivery
A WhatsApp AI chatbot replies to customers automatically on a restaurant's own WhatsApp number. ZiaPilot answers menu, package, and pricing questions from live menu data, collects order and event details, and alerts your team when an inquiry is ready to close. Replies sent inside WhatsApp's 24-hour customer service window carry no Meta message fee.
The Free plan covers website chat rather than WhatsApp. WhatsApp AI ordering unlocks on Growth.
Every ZiaPilot account starts on the free plan and stays there until you choose to upgrade. You can start a one-time 7-day Pro trial from your dashboard to open every paid feature first.
100%
Of messages get an instant reply
0
Missed after-hours inquiries
1 tap
Human takeover when needed
WhatsApp is where catering buyers actually message, often late at night or in the middle of a rush. ZiaPilot AI connects to your WhatsApp number and replies instantly: answering package questions, capturing the event details, and flagging your team the moment an order is worth closing. When a customer wants a real person, it hands off cleanly so nothing feels automated.
Without ZiaPilot AI
With ZiaPilot AI
Catering buyers often pick whoever answers first. ZiaPilot AI replies within seconds, day or night, so you stay in the running.
The AI collects date, time, guest count, pickup or delivery, budget, and menu preferences inside the chat.
When a qualified order is ready, your team gets pinged so a person can step in and close it.
If a customer asks for a person, the bot pauses and your staff can reply from the dashboard or directly on WhatsApp.
Connect your existing business number in minutes.
Link your business number through our guided setup. No new SIM or second phone required.
Sync your catering menu and choose what the AI should handle versus escalate to a human.
Buyers message as usual. The AI answers, qualifies, and captures every detail of the inquiry.
You get an alert with the full order brief and can take over the chat in one tap when it is time to confirm.
Watch how ZiaPilot AI qualifies a real WhatsApp buyer and hands off cleanly to your team.
WhatsApp buyer
Hi, I need catering for 90 people this Saturday. Can you send options and price?
ZiaPilot AI
readyHappy to help! For 90 on Saturday, is this pickup or delivery, and any dietary needs? I'll put together package options right away.
WhatsApp buyer
Delivery. A few vegetarians too.
ZiaPilot AI
readyGot it, delivery for 90 with vegetarian options. I'll flag this for the team to send a firm quote. What's the delivery address and a good time?
WhatsApp buyer
Can I talk to someone to finalize?
ZiaPilot AI
readyOf course, connecting you with our catering team now. They have all your details and will confirm everything.
“ZiaPilot answers within seconds at midnight. We've booked weekend catering we'd have completely missed.”
Connect your menu, test real buyer conversations, and see the orders roll in. No setup fee, cancel anytime.
Add a restaurant AI chatbot to your website so first-time visitors can ask about catering, menu items, packages, pricing, delivery, and availability before they leave.
Replace scattered messages and manual notes with a clean catering order pipeline that tracks inquiry details, customer info, quote status, and follow-up.
Keep your catering menu, packages, serving sizes, prices, and add-ons synced so ZiaPilot AI can give accurate answers and quote buyers confidently.
FAQ
No. ZiaPilot AI connects to your existing WhatsApp business number, so customers message the same line they always have. Setup is guided and takes a few minutes.
Always. The AI handles the back-and-forth, but anyone on your team can jump in from the dashboard or directly on WhatsApp. When a human takes over, the bot steps back automatically.
You set the rules. By default the AI pings your team when an inquiry is qualified, for example when an event date and guest count are captured, so you only get pulled in for real opportunities.
It captures the question and the customer's details, then hands off to your team rather than guessing, so buyers always get a reliable answer.
The guides and product pages most closely tied to this feature.