WhatsApp AI Chatbot for Restaurants

Reply to catering buyers before competitors do

Let ZiaPilot AI reply to WhatsApp catering buyers, collect order details, answer package questions, and alert your team when an inquiry is ready to close.

WhatsApp AI

ZiaPilot AI live preview

Live
WhatsApp · online
Need catering for 90 people Saturday
Great. Pickup or delivery, and any dietary needs?

Owner alerted

Qualified order · 90 guests · Sat delivery

In short

A WhatsApp AI chatbot replies to customers automatically on a restaurant's own WhatsApp number. ZiaPilot answers menu, package, and pricing questions from live menu data, collects order and event details, and alerts your team when an inquiry is ready to close. Replies sent inside WhatsApp's 24-hour customer service window carry no Meta message fee.

Growth plan$29 a month after the free plan

The Free plan covers website chat rather than WhatsApp. WhatsApp AI ordering unlocks on Growth.

Every ZiaPilot account starts on the free plan and stays there until you choose to upgrade. You can start a one-time 7-day Pro trial from your dashboard to open every paid feature first.

100%

Of messages get an instant reply

0

Missed after-hours inquiries

1 tap

Human takeover when needed

WhatsApp AI Chatbot for Restaurants, explained simply

WhatsApp is where catering buyers actually message, often late at night or in the middle of a rush. ZiaPilot AI connects to your WhatsApp number and replies instantly: answering package questions, capturing the event details, and flagging your team the moment an order is worth closing. When a customer wants a real person, it hands off cleanly so nothing feels automated.

The old way vs with ZiaPilot AI

Without ZiaPilot AI

  • Buyers wait hours for a reply
  • Staff glued to their phones all day
  • Details lost across long chat threads
  • The first restaurant to reply wins the order
  • No record of who said what

With ZiaPilot AI

  • Replies in seconds, day or night
  • AI handles the back-and-forth for you
  • Every detail captured and organized
  • You're always the fast first reply
  • Full chat history saved per customer

Built to turn attention into paid orders

Never leave a buyer waiting

Catering buyers often pick whoever answers first. ZiaPilot AI replies within seconds, day or night, so you stay in the running.

Capture the full order brief

The AI collects date, time, guest count, pickup or delivery, budget, and menu preferences inside the chat.

Owner alerts for hot inquiries

When a qualified order is ready, your team gets pinged so a person can step in and close it.

Seamless human handoff

If a customer asks for a person, the bot pauses and your staff can reply from the dashboard or directly on WhatsApp.

Built around WhatsApp

Connect your existing business number in minutes.

WhatsApp BusinessWhatsApp Cloud APIWeb dashboardOwner alertsMulti-agent inboxLive handoff

Up and running in four steps

1

Connect your WhatsApp number

Link your business number through our guided setup. No new SIM or second phone required.

2

Set your catering menu and rules

Sync your catering menu and choose what the AI should handle versus escalate to a human.

3

AI handles the conversation

Buyers message as usual. The AI answers, qualifies, and captures every detail of the inquiry.

4

Your team closes the deal

You get an alert with the full order brief and can take over the chat in one tap when it is time to confirm.

From cold inquiry to ready-to-close order

Watch how ZiaPilot AI qualifies a real WhatsApp buyer and hands off cleanly to your team.

New inquiry

WhatsApp buyer

Hi, I need catering for 90 people this Saturday. Can you send options and price?

ZiaPilot AI

ready

Happy to help! For 90 on Saturday, is this pickup or delivery, and any dietary needs? I'll put together package options right away.

Qualifying

WhatsApp buyer

Delivery. A few vegetarians too.

ZiaPilot AI

ready

Got it, delivery for 90 with vegetarian options. I'll flag this for the team to send a firm quote. What's the delivery address and a good time?

Human handoff

WhatsApp buyer

Can I talk to someone to finalize?

ZiaPilot AI

ready

Of course, connecting you with our catering team now. They have all your details and will confirm everything.

Everything included with WhatsApp AI

Two-way WhatsApp conversations
Instant menu and pricing answers
Event detail capture and qualification
Owner and staff alerts
Live human takeover (handoff)
Full chat history per customer

Popular use cases

Catering teams
Busy restaurants
After-hours inquiries
ZiaPilot answers within seconds at midnight. We've booked weekend catering we'd have completely missed.
PPriya SharmaCatering Manager, Spice Trail

Try WhatsApp AI Chatbot for Restaurants free for 7 days

Connect your menu, test real buyer conversations, and see the orders roll in. No setup fee, cancel anytime.

Start 7-day full trial

FAQ

WhatsApp AI questions

Do I need a separate WhatsApp number?

No. ZiaPilot AI connects to your existing WhatsApp business number, so customers message the same line they always have. Setup is guided and takes a few minutes.

Can my staff still reply manually?

Always. The AI handles the back-and-forth, but anyone on your team can jump in from the dashboard or directly on WhatsApp. When a human takes over, the bot steps back automatically.

How does it know when to alert me?

You set the rules. By default the AI pings your team when an inquiry is qualified, for example when an event date and guest count are captured, so you only get pulled in for real opportunities.

What if the AI does not know an answer?

It captures the question and the customer's details, then hands off to your team rather than guessing, so buyers always get a reliable answer.